Bombardier Reflection

The consultant’s presentation to us on the implementation of the ERP was very thorough of what is needed in order to roll out full implementation at all of our plants. By breaking it down into the best practices it gave us a very detailed idea of the areas we will need to improve upon. Two of the major practices that must be worked are Change Management and Ensuring Senior Management Support. We have seen successes in some of our plants due to different elements, but I feel that using these best practices company-wide we will be more successful.

Having a complete understanding of the objectives and goals of our ERP being clearly defined at a high level, we will be better able to communicate our message to our staff to ensure a successful roll out. By having executives in the organization on the same page, we will be able to create a culture that will be centered on the benefits of the ERP. Doing so, will show our staff at all levels that we are united around this message and want to move forward. Having this knowledge we will also be able to answer any and all questions to our staff about the positives of the program and what it means for them and the organization.

In order to ensure our executive level staff is on the same page as well as the rest of the organization, we need to focus on Change Management. We will be changing things on the fly here at Bombardier. It will no doubt be a trying experience for us. We have people in our organization that have worked for the company for 15 or more years and they are used to doing things a certain way for that time. Whether it is a job process or who they report to, they are used to their routine. We need to isolate the individuals who are reluctant to change and properly train them to understand the reason why we are changing our processes. Again, this will be a challenge, but by having our executive level staff on the same page and training them on the positives of this new implementation we will be able to successfully implement this ERP at Bombardier.