Zara Reflection

                After our discussions last week with the consultants, it is in my opinion that we continue with our current IT structure and use the DOS Operating System. With what was presented to us, I do not see the ability to create new streams of revenue to fund the overhaul of our current point of sale terminals. While the system is not up to date or fully efficient, it takes care of everything that we need with not needing to worry about any expensive IT department or our associates having to take time out of their day to troubleshoot problems. Currently, our associates are able to dedicate their time fully to helping the customer and building a strong relationship. I feel that may all be jeopardized if we were to install new operating systems and new hardware. I know the question about the sustainability of our OS came up, but I feel that we are able to still have the hardware and the DOS software moving forward and we can use our revenue in order to create more stores and more innovative store layouts. Any investment in new technology would need to lead to increased revenue, and I just do not see that with what was presented to us.